UPS Aircraft Maintenance

UPS airplane tail

After every flight, UPS pilots fill out a form, called a “gripe sheet,” which tells mechanics about problems with the aircraft. The mechanics correct the problems, document their repairs on the form, and then pilots review the gripe sheets before the next flight. Never let it be said that ground crews lack a sense of humor. Here are some actual maintenance complaints submitted by UPS pilots (marked with a P) and the solutions recorded (marked with an S) by maintenance engineers.

By the way, UPS has an excellent safety rating.

“More Gripe Sheets”

P: Evidence of leak on right main landing gear.

S : Evidence removed.

P: DME volume unbelievably loud.

S : DME volume set to more believable level.

P: Friction locks cause throttle levers to stick.

S : That’s what friction locks are for.

P: IFF inoperative in OFF mode.

S : IFF always inoperative in OFF mode.

P: Suspected crack in windshield.

S : Suspect you’re right.